Home : LD Information : Learning Disabilities: Teacher - Physician Collaboration: What We Know Teacher-Physician Collaboration:What We Know
Frank Kline, Ph.D. and Lisa Rubel
Over the past twenty years, there has been a considerable
amount of discussion regarding collaboration between
schools and various other community entities. These efforts
have risen out of the desire to better serve those in need
and to use the resources of the community efficiently and
effectively. A specific area of this collaboration effort is the
collaboration between school personnel and those in the
medical community. These efforts are most common in the
arena of special education and were largely initiated from
the Public Law 94-142 passed in 1974 to assure fair and appropriate education
for all individuals. While the physician’s role is not specifically
delineated in this law, collaboration between these two communities could
be beneficial to all of the involved parties. In this paper, we will explore
prominent models of interprofessional collaboration, as well as, the research
on teacher-physician collaboration. Barriers that have impacted these collaborative
efforts, and the suggestions made to overcome these barriers will also be
discussed. Finally, we will highlight ways in which parents can help establish
collaborative relationships between professionals in the medical and educational
communities that are in their lives.
Many different terms are used in the literature to describe interactions
between different professional communities. The most common terms used
include, comprehensive school-linked services, full-service schools, integrated
services, school-linked services, and collaboration. These terms are neither
independent nor mutually exclusive. There is tremendous confusion in the
literature providing operational definitions of these terms.
The terms are all ambiguous, one of the most ambiguous terms being, school-linked.
This term is used to describe anything from an after-school daycare bus
that picks students up at school to a drug intervention program at a school.
It may also refer to a model of collaboration and integration of the services
of different social services including the school. Practically, it would
be nice if these terms, in themselves, indicated if there was co-location
of the services in the school, how much collaboration and communication
occurs between the services providers, and the degree of change of policies
around the services occurred. Different authors, however, have used these
same terms with only slightly different meanings. Most authors do give
an operational definition and therefore, the reader must read carefully
to decipher their actual definition.
Models of Interprofessional Interaction
Briar-Lawson, and Lawson, (1997) provided working definitions for some
of the terms used referring to the communication between the educational
and other professional communities. They described four different models
of interprofessional interaction:
school-linked comprehensive services are described as services that
co-locate and link educators with service providers and places them into
a model incorporating collaboration, as well as, integrated services,
the full service-school model, achieved by having community services
located in the school and using the school as a sort of community center,
service integration is defined by the efforts of school and the community
to coordinate and blend the intervention strategies offered to students
and families, having community services co-located in the school and having
a degree of communication between the school personnel and the community
service personnel, and
school-linked services are those in which there is communication between
the community services and the school.
School-linked comprehensive services: According to Briar-Lawson and Lawson
(1997), the broadest category of interaction between professionals of
different communities is school-linked comprehensive services. By including
the term, comprehensive, they reduced some of the ambiguity of this term.
The school-linked comprehensive service models are characterized by co-location
of school and other professional offices. In addition, this model requires
a link between school personnel and other services providers, interprofessional
collaboration, and service integration. In order to have the complete
model of school-linked comprehensive services a “system change”
must take place. Systems change involves revision in job descriptions,
leadership structures, accountability, resource allocation, policies,
and work cultures.
School-linked comprehensive services require an incredible amount of
effort and commitment to establish. Hardiman, Curcio, and Fortune (1998)
wrote that creating and implementing such services are complex endeavors;
the division of labor, lines of responsibility, and policies of collaboration
are hard to formulate and summarize.
Harvey (1995) cited the Nashua school district as a district that successfully
implemented school-linked comprehensive services. The service focus was
care for the needs of students with Emotional Behavior Disorder (EBD).
This movement was started by the inclusion policies. In 1985, the district
began to focus on creating the necessary supports for students with EBD.
By 1991, the school district had initiated interagency meetings involving
administrators from the schools, child welfare, the local mental health
agencies, and developmental disabilities agencies. They created a vision
for this team, and organized a structure for its existence. They also
operated at the individual client level. This community had created a
continuum of services in the school, recreational and after-school programs,
and community groups for these children and their parents. Harvey noted
that they successfully implemented school-linked comprehensive services
by working through frustration and working hard.
Full-service schools: There are a few full service schools
that have made steps towards the school-linked comprehensive service model.
Full-service schools are characterized by having community agencies co-located
in schools and by having communication between the community agencies
and school personnel. Full-service schools do not have the systems change
that school-linked comprehensive services do. Adelman (1996) stated that
the primary focus of the full-services school model is on the development
of a mechanism to enhance service, improve case management, enhance service
access, and increase efficiency. Full-service schools strive towards this
end by becoming a community center. Existing and new community services
are housed in the school; the school is open for the community’s
needs and enjoyment from early morning until night and on the weekends.
A New York City school, Intermediate School (I.S.) 218 is a typical full-service
school. It opens a 7 a.m. for breakfast. Before school officially starts,
classes such as band, dance, ethics and law, and business are attended.
Students can also choose to play sports, or go to the store and buy school
supplies. Within the school walls is a Family Resource Center offering
a broad range of services from an employment office to immigration offices.
After the school day ends, the building stays open until 10:00 p.m. The
school building is also open on weekends and in the summer. Academic activities,
community resources, music, arts and other activities for all ages are
available.
Dryfoos (1996) cited some positive results from full-service schools.
In schools with clinics, students using the clinic have showed less substance
use, better school attendance, and lower drop out rates. Those involved,
including, teachers, students, families, and school personnel have a higher
level of satisfaction with the school-based services and appreciate their
accessibility. As well as increased attendance and graduation rates, the
comprehensive full-service schools are also reporting increases in reading
and math scores. The math scores at I.S. 218 rose from 37 percent at grade
level in 1994 to 44 percent in 1995 and 51 percent in 1996 (Coltoff, 1997).
Dryfoos (1996) named “Governance” as the largest barrier
to successful full-service schools. He stated that there must be a sophisticated
collaboration among the organizations “whereby school systems and
community agencies leave behind their parochial loyalties and pitch in
to form a new kind of union” (p.3).
Adelman (1996) mentioned a few drawbacks to the full-service school approach.
These may be the limitations of this model compared to a school-linked
comprehensive service model. Adelman stated that a considerable amount
of school resources are used for functions other than regular instruction
and that not all resources are essential or used in cost effective ways.
He further asserted that this is often due to ill-conceived policies or
lack of coordination. However, he contended that when the focus is on
linking community services to school, the resources already in school
and the scope of the problem of coordinating the services are often overlooked.
He also mentioned that this movement could create tension between the
school-based staff and the community-based staff.
Service integration: Another model of interagency communication
is the service-integration model. Briar-Lawson and Lawson (1997) provided
an operational definition stating that, “service integration refers
to efforts to coordinate and blend the intervention and improvement strategies
professionals offer to children, youth and their families” (p. 136).
Jensen and Kiley (1998) explained that the integrated services highlight
the impact of all aspects of individuals’ lives and their school
success. There is particular focus given to at-risk students and acknowledgment
that all students can benefit from a team approach in providing integrated
services.
Jensen and Kiley (1998) explained Lincoln School’s attempt at providing
integrated services to early childhood special needs students. The critical
dimensions mentioned as characterizing a team approach are collaboration,
schools as organized cultures, teachers as leaders, and establishing cultures
of leadership. They created an integrated therapy team (ITT) that consisted
of the classroom teacher, the speech-language therapist, the physical
and occupational therapist, and the student’s parents. These members
worked together to maximize the educational benefits to the students they
served. They met weekly to develop and prioritize objectives for students,
share information, problem solve, develop behavior plans, plan integrated
activities, and evaluate students progress. As a means for assessing this
program, the ITT compared themselves to seven characteristics of inclusive
schools. The characteristics that they used were:
a sense of community,
leadership,
high standards,
collaboration and cooperation,
changing roles and responsibilities,
an array of services, and
partnerships with parents.
They completed their self-assessment by making recommendations that included:
make provisions for collaborative planning, schedule time for team members
to meet, have a clear goal and direction, and empower the members of the
team. Another strong point from their assessment was the need to support
and facilitate collaborative efforts.
School-linked services: Hardiman, Curcio, and Fortune
(1998) described school-linked services as “the coordinated linking
of school and community services to support the needs of school aged children
and their families” (p. 37). They surveyed a nationwide stratified
random selection of school board members on the issue of school-linked
services. The analysis of the data indicated that while board members
understood that these services were necessary to meet the needs of the
students and families the majority of the respondents stated that their
district had no policies governing all school-linked services. Examples
of the school-linked services they noted included: (a) to invite a drug
and alcohol intervention team from the community to give a presentation
to the school; (b) to have an after-school day care pick-up students at
the school; and (c) to have job training and juvenile probation at the
school.
Summary
The range of models for interprofessional and interagency communication
or linking is vast. While both Adelman (1996) and Skrtic and Sailor (1996)
stated that the idea of school-linked services originated in the 1970’s
the movement has only become a strong force in the last ten years. They
explained that the school-linked, service-integration movement is a response
to the crisis we are facing with the increase of economic and social problems
American society is facing. Service integration at the community level
appears to have risen from the notion that unless children’s basic
needs are met, they will not be able to learn (Adelman, 1996; Peter, 1995;
Skrtic & Sailor, 1997). These services have been incorporated into
schools because schools provide ready access to school-aged individuals
and most of their families (AAP Task Force, 1994; Skrtic & Sailor,
1996). DeFur (1997) also argued for collaboration between the school personnel
and many different members of the community. She asserted that we must
acknowledge the interdependence of school failure, the increase of truancy
behavior resulting in an increased likelihood of dropping out, and the
increasing attraction to drugs and gang membership. In this acknowledgment,
we must act in favor of cooperative and collaborative service provision
options to maximize the benefits to these students.
Systems change: Systems change is the most substantial aspect of an effective
school-linked comprehensive service model. It is the aspect that is missing
from most full-service schools and which distinguishes them from the school-linked
comprehensive service model. Skrtic and Sailor (1996) focus on this aspect
in their description of the school-linked comprehensive service model.
They explained that school-linked comprehensive services are created from
two interactive policy structures, one at the community level and one
at the state level. Services that were previously discrete are integrated
through local collaborative arrangements. These collaborative arrangements
are usually made with community councils and family resource centers and
they are often empowered through a state-level policy team. Through these
arrangements, the services can share funds, databases, staff, and facilities.
Skrtic and Sailor (1996) emphasized that a key aspect in this uniting
is the power of voice and planning that is given to community residents.
Furthermore, they envision this service integration as a policy reform
agenda. In order for any system transformation to occur, all of the professionals
involved must acquire specialized skills in collaboration, as well as
interprofessional sharing and language systems. They cited the Johnson
school system in New York as an example of a school moving towards inclusive
education, explaining that the processes of service-integration transformation
greatly resemble those of the inclusive education reform efforts. They
cited two processes that they believed to be critical to a successful
reform. One was the formation of teams composed of representative parents,
administrators, teaching staff, and other “stakeholders”.
The teams were to develop school-wide inclusion plans. Being part of the
team provided a “voice” in what was happening. Creating these
teams indicated an investment in the teaching staff. The second process
crucial to success was the change to a site-based management system.
Skrtic and Sailor (1996) are not the only authors mentioning the importance
of systems change for effectiveness of a collaborative model. In an article
describing the essential components of systems of care and interagency
collaboration, Harvey (1995) also highlighted the need for systems change.
She noted that successful programs of school-based services, integrated
services, and the previously cited school-linked comprehensive service
model in the Nashua schools, have all had systems changes. She also cited
two examples in which there was little systems change. These programs
did not work effectively.
Hardiman et al. (1998) surveyed a nationwide stratified random selection
of school board member on the issue of school-linked services. From the
results of this study, he argued that most districts have not had a systems
change. Hardiman et al. (1998) stated that nearly half of the respondents
indicated their districts did not allow needs assessments to be done by
other agencies and that the districts did not assess the effectiveness
of the services. He presented this as evidence that the systems were not
working together. There are numerous ongoing projects to create a sort
of collaborative model, indicating that this model has potential. However,
it is multifaceted, and takes a lot of work to establish and maintain
a successful program; without some systems change, it may not prove effective
and efficient.
Collaboration
Collaboration is often regarded as a necessary prerequisite for any systems
change. Collaboration indicates a team approach and a substantial degree
of communication, but it also allows each profession and community to
be one in itself. Knackendoffel, and Robinson, (1992) define collaboration
as an ongoing process whereby professionals with different expertise voluntarily
work together to create solutions to problems that are impeding student’s
success, as well as, to carefully monitor and refine those solutions.
Two or more individuals working for a common goal, mutual benefits, or
desired outcomes characterize collaboration.
Knackendoffel and Robinson (1992) highlighted a few beliefs that must
be central to a collaborative relationship. Those involved in collaborative
relationships must believe that all participants have equal status, all
participant have something to learn about working with children, services
offered for children improve as educators work together rather than in
isolation. Collaboration is enhanced by trust, respect, openness, and
clear communication among the participants. Professionals will learn to
work in new ways and acquire new skills. This paper will examine what
have been the barriers to this type of interaction between the medical
and the educational communities.
Laws Suggesting Collaboration in the Education Field
The guidelines established for both the medical and the educational professional
practices imply the need and importance of collaborative relationships.
The remainder of this paper will discuss aspects of and the research concerning
a collaborative relationship between the medical and educational communities.
In 1975, Congress passed Public Law 94-142. A primary purpose of passing
this law is to assure that children with disabilities have available to
them free and appropriate education that emphasizes special education
and related services designed to meet their unique needs. “Special
education” is a set of services provided to meet the unique needs
of a student in special education (OSPI, 1999). “Related services
are those services required by a student to allow them to benefit from
their special education program” (p. 16). Included in related services
are medical services for diagnostic or evaluation purposes. The court
case of Irving Independent School District vs. Tatro affirms that it is
the schools responsibility to provide support services allowing meaningful
access to education for a child with a disability. The medical services
provided, however, must be either diagnostic or evaluatory in nature (Turnbull,
1993). This law promotes the collaboration and joint efforts of teachers
and physicians in the education of children.
The formation of an Individualized Education Plan (IEP) for children
who receive special education services is the mechanism through which
the law promotes collaboration. Turnbull (1993) described the IEP as a
method for assessing the child based on nondiscriminatory evaluation for
prescribing an appropriate program. The evaluation is an ongoing process
and therefore, ongoing communication must occur between each evaluator
and the IEP team. Within the regulations for creating an individualized
education plan for a special education student, it is stated that any
individual can be invited to the meetings at the discretion of the public
agency or the parent (Turnbull, 1993). Turnbull explained that physicians
classify children as disabled and, therefore, they also have become one
of the law’s groups of agents for deciding inclusion methods.
There are many students who do not qualify as students needing special
education services but who do have medical needs. The services and attention
provided by the school for both of these groups can be greatly enhanced
by the school having input from the medical community regarding each student’s
condition.
Suggestions for Collaboration in the Medical Field
The chapter 11 bylaws of The American Academy of Pediatrics (AAP) indicate
that this organization is also in favor of promoting collaboration in
order to best meet the needs of all children. Article four cites the goals
and purposes of the AAP. Two objectives allude to this matter: “B.
conduct and encourage programs designed to maintain and increase the effectiveness
of all those who provide health care to infants, children, adolescents,
and young adults;” and, “L. establish and promote liaison
and cooperation with other organizations concerned with the well being
of infants, children, adolescents, and young adults” (The American
Academy of Pediatrics, 1996, p. 674).
The American Academy of Pediatrics has a Task Force on integrating school
health services. In an article on integrating school health services the
Task Force wrote that, “Every child should have a ‘medical
home’ that provided health supervision and medical care that is
continuous, comprehensive, family centered, culturally, sensitive, compassionate,
coordinated and provided by a pediatrician or other physician well trained
in child or adolescent health” (p. 400).
They mentioned that schools are recognized as community focal points
and for that reason, there has been a focus on the school site as a place
to access families and children and to access and coordinate health services.
They mention that an effective system should be collaborative and create
a link with the medical home. The Task Force noted that each community
should develop its own approach to integrated care depending on its unique
needs. However, each system is recommended to have a council consisting
of many different people such as students parents, pediatricians, nursing
personnel, school administrators, faculty and board members, community
members, social services, higher education institutions, and local government
to name a few. The council should then evaluate needs, establish communications
and define the integrated services. This Task Force also emphasized that
all work should be done in a collaborative fashion, no work or services
should be duplicated, that neither on account of finances nor any other
reasons should the quality of care and spectrum of services be lost or
jeopardized. It is also stated that new mechanisms of financing should
be developed to ensure monies to all health and human services providers
in “a seamless web of services for the child and family” (p.
401). There also needs to be a systematic evaluation of this program.
Finally, the Task Force stated that pediatricians practicing in both the
“public and private sectors should become actively involved in any
community effort to develop an integrated school health services initiative”
(p. 402).
Barriers to Teacher-Physician Collaboration
A review of articles on the topic of educator-physician collaboration
indicated that there appear to be three main categories of barriers to
effective collaboration. These three categories are demographics, attitudes,
and the systemic barriers of each individual profession.
The demographic variables of physicians have a significant association
with the degree to which physicians communicate with teachers. Cranston,
Ulrey, Hansen, Hudler, Marshall, and Wuori (1988) found several demographic
characteristics of physicians’ practices, which correlated at a
significant level with the degree to which the physician collaborated
with a teacher. Physicians practicing in rural settings seem to have significantly
more frequent communication with teachers than those in urban or suburban
areas. The size of practice that the physician entertains also shows a
significant correlation with the degree to which the physician collaborates
with teachers. Physicians that classified themselves as having a solo
or small group practice have significantly more frequent communication
with teachers than those with a large group practice. A significant difference
was also found with those physicians who reported treating patients with
learning disabilities. As one would expect, those who reported a higher
percent of patients with a learning disability also had more frequent
useful communication with teachers.
Another category of barriers to teacher-physician collaboration appears
to be the attitudes portrayed and perceived by the individuals in both
of these professions. In response to an open-ended question 52 percent
of the responding physicians indicated that a disadvantage to collaboration
was in the area of teacher attitude problems (Cranston et.al, 1988). Beck,
Edgar, Kenowitz, Sulzbachr, Lovitt, and Zwiebel, (1978) reported that
the primary attitude problem reported by both physicians and teachers,
is the complaint that the other has an arrogant attitude. Physicians coupled
the arrogant attitude with a complaint of defensive reactions from teachers.
Marshall, Wuori, Hudler, and Cranston (1987) wrote three specific issues
for physicians to be aware of when working with teachers. Two of the three
issues listed indicate that while some educators may welcome physician
involvement, some may be defensive and hostile towards the physician.
In the study done by Cranston et al. (1988), only four percent of the
responding physicians cited the importance of information going from the
physician to the school as an advantage to collaboration. Cranston et
al. wrote that, “few physicians cite the value of utilizing teachers
to help monitor the effects of important medical treatment . . . despite
previous evidence regarding the need for this” (p. 138).
The final category of barriers considered is the systemic barriers within
each and between the two professions. Physicians and educators are both
confined by the systems in which they work and the ethics that guide their
practices, as well as their individual styles and beliefs. These systemic
barriers include issues of time, finances, and knowledge of each other’s
field.
The medical and educational systems determine the amount of time and
the times of the day that these professionals are available to talk or
meet to collaborate. Thirty two percent of the physicians surveyed by
Cranston et al. (1988) indicated that a major disadvantage to collaboration
was the time/distance barrier. Both physicians and teachers indicate a
frustration with the other profession from the lack of follow-up or long-term
interactions, and phone calls that are not returned. Physicians also complain
that conferences are scheduled at inconvenient times (Beck et al., 1978).
It is interesting to note that these studies were conducted before recent
changes in communication such as, email, and fax. These technological
changes may ameliorate some of these communication problems.
These systems also impact the finances that can be spent towards collaboration.
This element depends on if the physician has a private practice and the
particular HMO affiliation(s) the physician has. Teachers, also have no
way to be financially reimbursed for the extra time that collaboration
requires. Teachers have also expressed concern about the cost of using
a physician (Beck et al., 1978).
Because physicians and educators are both professionals, each has their
own background and training. These two disciplines do not use the same
terminology and have limited knowledge of the capabilities of the other
field. Physicians seem unsure of the services school systems are obliged,
or capable of providing (Cranston et al., 1988; Marshall et al., 1987).
Cranston et al. found that while only 22 percent of the physicians interviewed
received training in working with teachers, 81 percent of the physicians
wanted more information on how the schools evaluate and identify children’s
educational needs. In a questionnaire of 54 teachers, 22 percent cited
“don’t understand classroom” and “use different
terminology,” as disadvantages in working with physicians, or, “have
no idea of what goes on in school” (Beck et al., 1978, p. 81). Marshall
et al. (1984) cited similar responses. Teachers also have poor understanding
of what physicians can and cannot provide (Marshall et al., 1987; Beck
et al., 1978). Another type of barrier to collaboration that was cited
as a disadvantage was teacher misinformation on controversial topics,
such as, alternative treatments, and inattention behavior (Cranston et
al., 1988; Beck et al., 1978). This resulted in a decreased desire to
collaborate by physicians (Beck et al., 1978).
Overcoming Barriers
There are significant barriers to effective interagency collaboration,
but these barriers can be overcome. Skrtic and Sailor (1997) suggested
that professionals involved in system transformation must have specialized
skills in collaboration, and interprofessional information sharing and
language systems. They stated that agencies should have a consumer database
that is shared, as well as confidentiality waiver forms. The services
should be family focused and community managed (Skrtic & Sailor, 1997).
The most prominent suggestions for overcoming barriers are creating a
shared vision among all of the people, creating a clearly defined system
with clear roles and administrative support, and to increase the professionals’
knowledge of what the other systems can offer to the child and the family.
Parent Strategies
It is also crucial to understand how parents can help promote collaboration
between physicians and teachers. Harvey (1995) noted that family involvement
is critical in developing a system of care. Six guiding ideas for parents
to remember in order to help facilitate this collaboration as follows:
choose your doctor carefully, suggest collaboration, share information
from the doctor with teachers, share information from the teacher with
the doctor, facilitate scheduling, and take a pro-active role in developing
integrated services.
Parents want the best care for their children. Carefully picking a
doctor who collaborates with school personnel increases the chances
of this. Listed below are questions to ask a pediatrician when choosing
your child’s doctor:
a. Please describe any interagency service provision efforts in which
you may be involved.
b. How often do you communicate with school personnel?
c. Do you have established methods of communicating with the schools
of your patients?
d. Are you familiar with the policies, programs and practices of the
special education department in any schools?
e. What role does teachers’ input play in your work with your
patients?
f. What percent of your patient population is identified as learning
disabled?
Parents can suggest collaboration to physicians, and to teachers.
After making this suggestion, a parent must make sure that release forms
for both the school and the doctor’s office allowing them to share
information on a need to know basis are on file.
Communication about medical issues can be directly initiated by parents.
For example, parents can tell school personnel when a child begins medication
or switches medications or dosage of medication. A parent can also ask
the doctor about possible side effects that might impact the child’s
education, and share this information directly with the school.
Communication of teacher concerns or observations regarding the child
can also be conveyed to the doctor by the parent. If a student has an
IEP, the parent can share this information with the doctor. Parents
also can share more technical information from the assessments done
for the IEP. This will help the doctor understand how the school perceives
the child’s abilities. An outline of the child’s school
day will also help the doctor see what demands the child faces.
A major task for a parent is to respect the schedules and limitations
of both the school and the medical communities. Scheduling routine doctor
visits outside of school hours has a major positive impact on the child’s
school life. By knowing the schedules and communication needs of both
of these communities, a parent can help arrange necessary conferences
at mutually agreeable times.
Parents can also help to initiate this interagency collaboration
in their community. There is money available for this sort of dedicated
school-linked comprehensive service model. The U.S. Department of Education
granted the Nashua school an 18-month federal grant to facilitate the
interagency collaboration model that they had implemented (Harvey, 1995).
While it takes time and energy, parents can be catalysts to build the
necessary relationships for collaboration and help start various models
of interagency collaboration.
Summary
While interest in efforts of interprofessional interaction is building,
the reality of a confusion in basic terms shows that the movement is still
young. The existence of many different integration models may indicate
the degree of effort required for building a school-linked comprehensive
service model. The essential component of any service integration model,
that is collaboration, is complex to achieve. Educational and medical
communities are different enough so that there are significant real and
perceived barriers to clear communication and effective collaboration.
However, parents can serve as key players in overcoming these barriers
and in creating easy channels for the communication of important information,
allowing their children to receive the best services possible from both
the medical and educational communities.
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Frank Kline, Ph.D. is an Associate Professor and Director of Teacher
Education at Seattle Pacific University. Lisa Rubel is a doctoral student
at Seattle Pacific University.
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